Privacy Policy
Last updated: 5/12/2026
Urgent Psych ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at Urgent Psych.org, submit a contact or appointment request form, or interact with our advertisements.
Please read this policy carefully. If you do not agree with its terms, please do not use our website or submit your information through our forms.
1. Information We Collect
We may collect the following types of information when you interact with our website or advertising:
Information you provide directly: When you fill out an appointment request form or contact form, we may collect your name, email address, phone number, date of birth, and any other information you choose to provide.
Information collected automatically: When you visit our website, we may collect certain technical information such as your IP address, browser type, device type, pages visited, and the source of your visit (such as a social media advertisement). This information is collected through cookies and similar tracking technologies, including the Meta Pixel.
We never sell your information.
2. How We Use Your Information
We use the information we collect to:
Contact you to schedule or confirm a psychiatric care appointment; respond to your inquiries; improve our website and advertising; comply with applicable laws and regulations; and protect the security of our services.
We will never sell your personal information to third parties.
3. Meta Pixel and Advertising
Our website uses the Meta Pixel, a tracking tool provided by Meta Platforms, Inc. This tool allows us to measure the effectiveness of our advertising on Facebook and Instagram. Due to Meta's health and wellness data restrictions, certain conversion events on our website may be limited or blocked to protect your privacy.
For more information about how Meta uses data, please visit Meta's Privacy Policy.
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential. We may also disclose information when required by law or to protect our rights.
Please note that Urgent Psych is not a covered entity under HIPAA until a provider-patient relationship has been established. Information submitted through our website contact and appointment request forms is administrative in nature and is used solely to facilitate scheduling.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Cookies
Our website uses cookies to enhance your browsing experience and to support our advertising efforts. You may choose to disable cookies through your browser settings, though doing so may affect certain functionality of our website.
7. Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.
8. Your Rights
Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you. To make such a request, please contact us using the information below.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Urgent Psych
3300 Northeast Expressway NE, Suite 102
Atlanta, GA 30341
Phone: 404.419.7786
Website: UrgentPsych.org